Billing Processor , US

PrePass® is North America’s most trusted weigh station bypass and toll management platform, transforming how the transportation and logistics industry operates.
Our mission is simple: keep trucks moving safely, efficiently, and compliantly while empowering fleets and the economy at large.

Through innovative toll management, compliance, and safety solutions, we help carriers save time, fuel, and money every day.
At PrePass, bold thinkers and passionate problem-solvers come together to build systems that shape the future of intelligent transportation.

🌐 Website: www.prepass.com
📍 Region: North America (Hybrid – Phoenix, Arizona, United States)

Job Description – Billing Processor

We’re looking for a Billing Processor to join our Finance and Billing team in Phoenix, AZ.
In this hybrid role, you’ll ensure the accuracy, compliance, and integrity of financial records by managing payment reconciliation and cash applications.

You’ll work closely with the Accounting, Accounts Receivable, and Operations teams to maintain precise financial documentation and deliver exceptional service to both internal and external stakeholders.

Key Responsibilities

Payment Reconciliation and Accuracy

• Reconcile customer payments with bank deposits and system reports daily.

• Investigate and correct misapplied payments, duplicate transactions, and discrepancies.

• Resolve exceptions such as chargebacks, short-pays, and unapplied cash.

• Manage the refund queue and process adjustments as needed.

Reporting and Compliance

• Prepare daily reconciliation and variance reports with detailed documentation.

• Ensure compliance with GAAP standards and company financial policies.

• Support internal and external audits by providing transaction histories and reconciliations.

Collaboration and Process Improvement

• Work closely with AR, Credit, and Customer Service teams to maintain accurate accounts.

• Identify opportunities to streamline billing and reconciliation workflows.

• Assist in the implementation of automation tools to enhance efficiency and accuracy.

Qualifications

Required

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience).

• Minimum 2 years of experience in billing, payment reconciliation, or cash application.

• Strong understanding of ACH, wire, credit card, lockbox, and check processing.

• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas).

• Excellent analytical, problem-solving, and organizational skills.

• Strong communication skills and ability to collaborate across departments.

• Availability for early morning work and occasional weekends/holidays for billing cycles.

Preferred

• Experience with Wells Fargo Safe Transmission, Great Plains, Salesforce, Celonis, or Cybersource.

• Familiarity with API integrations, Power BI, or Alteryx.

• Experience in transportation or logistics finance is an advantage.

Desired Characteristics

• Meticulous attention to detail and accuracy.

• Highly organized with excellent time management.

• Proactive and adaptable to fast-paced environments.

• Team player with a focus on continuous improvement.

Benefits

At PrePass, we value our employees and offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance starting on your first day.

• Paid Time Off (PTO) – vacation, sick leave, holidays, and floating holidays.

• 401(k) plan with employer match.

• Lifestyle account for wellness and recreation (e.g., gym memberships, retreats).

• Tuition reimbursement program for career development.

• Optional benefits (Legal, Pet Insurance, etc.).

• Employee Assistance Program (EAP) at no cost.

• Company-sponsored Culture Team focusing on well-being and development.

• Opportunities to give back through community initiatives.

Estimated Salary Range

💰 $50,000 – $70,000 per year
(Based on average pay for Billing Processor roles in Phoenix, AZ, with consideration for experience and technical skills.)

Tips to Secure an Interview

✅ Highlight experience in payment reconciliation and Excel proficiency on your resume.
✅ Mention specific platforms like Salesforce, Great Plains, or Power BI if applicable.
✅ Showcase your attention to detail and ability to work under tight deadlines.
✅ Include examples of how you improved billing accuracy or streamlined processes in past roles.
✅ Show flexibility and reliability — especially around early or cyclical billing schedules.